Terms & Conditions

This portal provides your service provider with a shared view of your company's managed products, software licences, scheduled maintenance and service history. The information shown here is provided by your service provider and is for monitoring and record-keeping purposes.

Your account is for your company only. Do not share your sign-in details. If a device or account looks compromised, tell your service provider immediately so access can be reset.

Hardware serials, warranty dates, licences and schedules are maintained by your service provider. We try to keep them accurate and up to date, but the portal does not replace the official warranty or licensing statements from manufacturers and vendors.

Customer users have view-only access: you can see and download your company's own records and reports. You cannot add, edit or remove records. To request changes, contact your service provider.

The portal stores only the business information needed to manage your services (contacts, sites, products, licences, schedules and job history). It is accessible to authorised staff of your service provider. No marketing data is collected.

We aim for the portal to be available whenever you need it, but maintenance and unforeseen outages may interrupt it. The portal is provided "as is" for convenience and does not extend the warranty or liability of any product or licence shown in it.

These terms may be updated as the portal grows. Continued use after an update counts as acceptance.